Privacy Policy
Last Updated
April 23, 2026
April 23, 2026
1. Introduction
Dr John Farey (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or contact our practice.
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or contact our practice.
2. What Information We Collect
Personal Information
We may collect personal information that you voluntarily provide via our website, including:
- Full name
- Email address
- Phone number
- Any information included in your message or enquiry
Website Usage
We may automatically collect limited non-identifiable information such as:
- IP address
- Browser type and device
- Pages visited and time spent on the site
This information helps us improve website performance and user experience.
3. How We Collect Information
We collect information through:
- Website contact forms
- Email or phone enquiries
- Cookies and analytics tools
You are not required to provide personal information, but doing so may limit our ability to respond to your enquiry.
4. How We Use Your Information
We use your information to:
- Respond to enquiries and appointment requests
- Provide relevant information about our services
- Improve our website and services
- Comply with legal obligations
We do not use your information for unsolicited marketing.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may disclose your information where necessary to:
We may disclose your information where necessary to:
- Administrative staff assisting the practice
- IT service providers supporting our website
- Legal or regulatory authorities where required by law
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand website traffic and improve functionality.
You can adjust your browser settings to refuse cookies if you prefer.
You can adjust your browser settings to refuse cookies if you prefer.
8. Access and Correction
You may request access to, or correction of, your personal information by contacting us using the details below.
We will respond within a reasonable timeframe.
We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact
For any questions or requests regarding this Privacy Policy, please contact:
Email: ADD
Phone: ADD
Email: ADD
Phone: ADD
12. Complaints
If you believe your privacy has been breached, you may contact us using the details above.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au